Chief of Staff

“Make it clear. Make it accountable. Make it happen."
Steph Majors
Super Power:
I lead with logic, backed by intuition, and always get sh*t done.
What You Won’t Learn from my Bio:
My greatest strength isn’t on paper—it’s in how I lead when things get messy.
Specialties
Business & Ops Strategy, Post-Merger Integration, Organizational Design & Structure, Team Alignment & Accountability Systems, Data-Driven Decision-Making, Change Management, Chief of Staff Mentorship & Leadership Enablement
Certifications
- Certified PI Practitioner
- Power BI for Business Intelligence
- OMG Certification
- Monday.com Work Management Core Certification
- Google Data Analytics – Professional Certification
- Google Project Management: Professional Certification
- PMP (In progress)
I’m the operational backbone every scaling company wishes they had sooner. With over 20 years of experience across industries—from SaaS and Aerospace to Banking/Finance, Entertainment, and Education—I’ve built my reputation on turning chaos into clarity. As a three-time Chief of Staff, I’ve led post-merger integrations, built full-scale operational infrastructures, and driven measurable outcomes resulting in significant improvements in compliance metrics and reductions in operational risk.
My approach is rooted in execution, ownership, and systems that scale. I don’t just build, I make sure every box gets checked, every DRI is clear, and every process has a purpose. I believe data trumps gut feelings, that accountability should never be ambiguous, and that execution beats strategy every damn day.
But what truly sets me apart is my EQ. I hold space for complexity, read between the lines, and know how to lead with both grit and grace. Whether I’m helping mentor emerging Chiefs of Staff or mapping operational playbooks, I’m relentless about results—and never lose sight of the humans behind them.
I believe data trumps gut feelings, that accountability should never be ambiguous, and that execution beats strategy every damn day.
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